TruStage Cybersecurity Incident: Information and Resources

TruStage has created an online resource with general information about the incident and answers to frequently asked questions (FAQs).  TruStage has advised that this FAQ should be considered the primary source of information for members seeking updates related to the incident.   For the most current information regarding the TruStage cybersecurity incident, members should refer to the TruStage Consumer FAQ.  Members are encouraged to check the FAQ periodically for the latest information.

Visit the TruStage Consumer FAQ

Need to Submit a Claim?

TruStage has also established an online claims submission page for members who need to begin the claims process.  The claims page will guide you through the process of initiating a claim directly with TruStage.

Start a Claim with TruStage

 

Protect Your Personal Information

Cybersecurity incidents can sometimes lead to an increase in fraudulent calls, emails, text messages, or other attempts to obtain personal information.  As a general security precaution, do not respond to unsolicited calls, emails, or text messages requesting payment, banking information, passwords, account credentials, or other sensitive personal information.  If you receive a suspicious electronic communication claiming to be from TruStage, USPS FCU, or another financial institution, avoid clicking unexpected links or providing personal information until you have independently verified that the communication is legitimate.

We will continue to share relevant information with our members as appropriate. For the most current information regarding the TruStage cybersecurity incident, members should Visit the TruStage Consumer FAQ.